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Privacy Policy

Last updated: April 8, 2026

Introduction

Flow Academy BJJ Riverside ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flowacademybjjriv.com and use our services.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number
  • Child Information: Child's name and age (for youth program enrollment)
  • Communication Data: Messages submitted through our inquiry forms or chat widget
  • Usage Data: Pages visited, time spent on site, browser type, and device information collected via analytics

How We Use Your Information

We use the information we collect to:

  • Process trial class bookings and program registrations
  • Respond to your inquiries and provide customer support
  • Send appointment reminders and follow-up communications
  • Send promotional offers and updates about our programs (with your consent)
  • Improve our website and services

SMS/Text Messaging

By providing your phone number and opting in through our forms, you consent to receive SMS/text messages from Flow Academy BJJ Riverside. These messages may include appointment reminders, promotional offers, and program updates. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Message frequency varies.

Third-Party Services

We use the following third-party services that may collect information:

  • GoHighLevel: CRM, booking calendars, forms, and chat widget
  • Google Maps: Embedded map for our location
  • YouTube: Embedded video content
  • Umami Analytics: Privacy-focused website analytics

Each third-party service has its own privacy policy governing the use of your information.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. California residents may have additional rights under the CCPA. To exercise these rights, contact us at [email protected] or call (951) 337-3781.

Children's Privacy

We collect limited information about minors (name and age) solely for the purpose of enrolling them in our youth programs. This information is provided by a parent or guardian. We do not knowingly collect personal information directly from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: (951) 337-3781
  • Address: 3490 Madison St, Riverside, CA 92504